Privacy Policy

A legal disclaimer

Last Updated: 11/28/2025

At Fraser River Roofing, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, fraserriverroofing.com (the "Site").

1. Information We Collect

We collect two types of information from users of our Site:

Personal Information: When you contact us through the Site, request a quote, or sign up for our services, we may collect personal details, such as your name, email address, phone number, and billing address.
Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and device type, to improve our Site and provide a better user experience.

2. How We Use Your Information

To Provide Services: We use your personal information to process requests, provide quotes, and deliver our roofing services.
To Improve the Site: Non-personal information helps us understand how visitors use the Site, which allows us to improve its functionality, content, and performance.
To Communicate with You: We may use your information to send you updates, promotional materials, or customer service messages related to our services. You can opt out of receiving such communications at any time.

3. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and performing services, such as payment processing, website hosting, and marketing.
Legal Compliance: We may disclose your information when required to do so by law or in response to a legal request (such as a court order or subpoena).

5. Cookies

Our Site may use cookies to enhance your experience by remembering your preferences and helping us analyze traffic. A cookie is a small text file that is placed on your device when you visit the Site. You can choose to disable cookies through your browser settings, though this may affect the functionality of the Site.

6. Third-Party Links

The Site may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Your Rights

You have the right to:

Access the personal information we hold about you.
Request that we correct any inaccuracies in your personal information.
Request that we delete your personal information, subject to any legal obligations we may have to retain it.

To exercise these rights, please contact us at [your contact email].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Fraser River Roofing
Email: Fraserriverroofing@outlook.com
Phone: 604-997-2699
Website: fraserriverroofing.com